Welcome to the Transonic Solutions
Maximize Your Business Potential with Outsourcing.
Business Consulting
Solution for every business related
problems, readily
and skillfully.
Risk Management
Calculate every possible risk in your
business, take
control over them.
Market Research
Know the market before taking any
step, reduce
risks before you go.
Quality Services
Experience unparalleled service, from
beginning
to final construction.
Our Services
Consulting
At Outsourcing, we offer a wide range of services to meet the needs of our clients. Whether you need help with Telecom services support & retention, customer service, or sales, we have the expertise to deliver results.
Technologies Used in Call Centers
Automatic Call Distributor (ACD): Routes incoming calls to the appropriate agent. Interactive Voice Response (IVR): Allows callers to interact with a computerized system before speaking to an agent. Customer Relationship Management (CRM): Stores customer information and interactions to provide personalized service. Call Recording Software: Records calls for quality assurance and training purposes. Predictive Dialers: Automates the dialing process for outbound calls, connecting agents only to answered calls.
Contact Center Modernization
Breaking down the organizational silos and removing the limitations of legacy infrastructure is a top priority for organizations to stay competitive. With the right contact center infrastructure in place, you can gain a lasting foundation for achieving optimal customer experiences and take advantage of improved business processes.
Awesome Team
Our call centre services will help you streamline operations and improve customer satisfaction
Excellent Support
If you face any trouble, you can always let our dedicated support team help you. They are ready for you 24/7.
Faster Performance
We develop a systematic well-ordered process of analysis, from concept through implementation.
Why Choose Transonic
We Are Professional
We resource, train, speak, mentor and encourage; marketplace leaders, business owners and career professionals to be effective in the workplace.
Our Mission
At Outsourcing, our mission is to provide exceptional customer service to our clients. We strive to go above and beyond in every interaction with our customers, ensuring their satisfaction.
Our Team
Our team at Outsourcing consists of highly trained professionals dedicated to providing the best possible service to our clients. We work together to ensure that every customer receives personalized attention and support.
If you have any query ...
we
are available 24/7
Things You Get
Creative Support
We transform brands, grow businesses, and tell brand and product stories in a most creative way.
Improved Customer Service
Expert Support: Access to trained professionals who can handle a wide range of customer inquiries and issues efficiently.
Increased Flexibility
Adaptability: Call centers can quickly adapt to changing business needs, such as handling seasonal spikes in call volume or launching new products and services.
Focus on Core Business Activities
Operational Efficiency: Free up internal resources by outsourcing customer service tasks, allowing businesses to focus on core activities and strategic initiatives.
Cost Efficiency
Reduced Overheads: Outsourcing call center services can be more cost-effective than maintaining an in-house team, saving on salaries, training, and infrastructure.
Global Reach
Language Support: Multilingual support services cater to a global customer base, breaking down language barriers and expanding market reach.
Take the right step,
do the
big things.
Cases Solved
Trained Teams
Services
Satisfied Clients
Request a call back
Would you like to speak to one of our support teams over the phone? Just submit your details and we’ll be in touch shortly. You can also email us if you would prefer.
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